Q：Does the price on your website include shipping cost?
A：No, the price on our website is only FOB price. The shipping cost is according to where to ship and how many items of your order quantity.
Q：How can I become your VIP customer?
A：If you buy goods more than $500 from us, you will become our VIP; If you recommend other customers to us, you also will become our VIP customers too.
Q：May I become your sole agent in my city or country?
A：We prefer this partnership very much. If you become our agent and buy a large quantity, we will give the best price to you
Q：How long will it take to deliver the goods?
A：About 5 work days for delivery, sometimes quicker, and sometimes slower.
Q：Could you assure that the goods get customs clearance? If not, can I buy a shipping assurance?
A：Under the normal conditions, we can only answer for the goods exported from
Q：Which occasions allow goods exchange?
A：Because we do stock goods, sometimes there is a little color or size difference, and maybe the boxes are a little crushed on the delivery way; Under this situation, it is sorry that no exchange is allowed; But when the goods come with bad quality or a wrong shipment of the goods, we can make an exchange. Please check your goods immediately when you receive it, and ask the shipping company to write a certification of its wrong package.
Q：Did the goods come with original boxes?
A：Yes, for all of our products like shoes,bags, we supply original packages,boxes or other covers;
Q：If I order more, could you give me some discount?
A：Yes, if you need a large quantity, we will consider much more discount and other favorable services for you. Details depend on your final order quantity.
Q：Could I buy staffs that are not listed on your on-line shop?
A：If you need other goods than our website, please send me the pictures. We will try our best to get them for you according to your pictures or discription
